Shipping Policy

Big Chief Hemp Ltd (“we” and “us”) is the operator of
(https://staging.bigchiefhemp.co.uk) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfil all your items at the time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

Decorative banner made of Hemp Leaf

Shipping Costs
U.K Delivery Options:

First Class delivery: £1.97 applicable to Items in ‘Hemp Products’ under £20

Tracked Second Class delivery: £3.99 (2-3 working days) All Hemp Oils & Capsules

Tracked First Class delivery: £0.00 (1-2-working days) for orders over £40.00

Delivery Terms

Transit Time Domestically
In general, domestic shipments are in transit for 1 – 7 days

Transit time Internationally
Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We can offer a more specific estimate when you are choosing International courier at the checkout.

Change Of Delivery Address

Orders placed before 03 PM – PDT (UTC-07) will be dispatched the same day, otherwise, within the next business day.
Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these

Decorative banner made of Hemp Leaf